Refund Policy

Last Updated: [30 Nov 2025]

At DigiHaven.info, we want you to feel confident when purchasing our digital products.
If for any reason you are not satisfied with your purchase, we offer a 15-day refund policy.

1. Eligibility for Refunds

You are eligible for a full refund if:

  • You request the refund within 15 days of your purchase.
  • You contact us using your order email so we can verify your purchase.

Since all our products are digital downloads, we may ask for basic details to verify your issue, but we do not require any file returns.

2. How to Request a Refund

To request a refund, simply email us at:

📧 mail@digihaven.info

Please include:

  • Your full name
  • Order email
  • Order date
  • Product purchased

Our team will review your request and issue the refund promptly.

3. Refund Processing Time

Once your refund is approved, you will receive:

  • A full refund to your original payment method
  • Processing time may take 3–7 business days, depending on your bank or payment provider.

4. Exceptions

Refunds may not be provided if:

  • The request is made after 15 days from the date of purchase.
  • There is evidence of misuse, abuse, or unauthorized distribution of our products